Terms of service
Terms of Service – Lush Life Natural Skincare
Last updated: [Insert date]
Welcome to Lush Life Natural Skincare. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our store.
1. General
This website is operated by Lush Life Natural Skincare (“we”, “us”, “our”). By visiting our site or purchasing from us, you agree to be bound by these Terms, including any additional policies referenced here.
We reserve the right to update or change these Terms at any time. Any updates will take effect immediately once posted on our website.
2. Products
All products are handmade in small batches using natural ingredients. Because of this, slight variations in colour, texture, or scent may occur between batches.
Our products are for external use only. Please read all ingredient lists carefully and do a patch test before use. We are not responsible for allergic reactions or misuse of products.
3. Orders
We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or incorrect pricing errors.
Once an order is placed, you will receive a confirmation email. If you do not receive this, please contact us.
4. Pricing & Payment
All prices are listed in AUD (Australian Dollars). We reserve the right to change prices at any time without notice.
Payment must be made in full at the time of purchase through the available checkout methods.
5. Shipping
Orders are typically processed within 2–4 business days.
Delivery times may vary depending on location and postal delays. Once your order has been shipped, we are not responsible for delays caused by Australia Post or other courier services.
6. Returns & Refunds
Due to the nature of skincare products, we do not accept returns for change of mind.
If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order with photo evidence. We will assess and offer a replacement or refund where appropriate.
7. Allergies & Responsibility
It is the customer’s responsibility to check all ingredients before purchasing. Lush Life Natural Skincare is not liable for any allergic reactions, irritation, or misuse of products.
If you are unsure, consult a medical professional before use.
8. Intellectual Property
All content on this website, including branding, images, product names, and text, belongs to Lush Life Natural Skincare and may not be copied or used without permission.
9. Website Use
You agree not to use our website for any illegal or unauthorised purpose. Any misuse may result in restricted access.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: lushlifenaturalskincare@gmail.com
Instagram: @lushlife.naturalskincare